Privacy Policy

Introduction

WestOne IT (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal information in compliance with UK law.

Information We Collect

  • Personal Identification Information: Name, email address, phone number, etc.
  • Technical Data: IP address, browser type, time zone setting, etc.
  • Usage Data: Information on how you use our website and services.

How We Use Your Information

  • To provide and maintain our services
  • To notify you about changes to our services
  • To provide customer support
  • To gather analysis or valuable information to improve our services
  • To monitor the usage of our services

Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Consent: You have given clear consent for us to process your personal data.
  • Contract: Processing is necessary for a contract we have with you.
  • Legal Obligation: Processing is necessary to comply with the law.
  • Legitimate Interests: Processing is necessary for our legitimate interests.

Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy.

Data Security

We use appropriate security measures to protect your personal data from unauthorised access, use, or disclosure.

Your Data Protection Rights

Under the Data Protection Act 2018, you have rights including:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
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